FAQ

1. What types of electric fans do you offer?

We offer a wide range of fans including table fans, floor fans, wall-mounted fans, and oscillating fans. All our models are designed for both home and office use with a focus on quiet performance and energy efficiency.

2. How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping usually takes 3–7 business days depending on your location. Expedited shipping is also available at checkout.

3. Do you ship internationally?

Currently, we ship only within the United States. However, we are working to expand our delivery services to more countries in the near future.

4. What is your return policy?

We offer a 30-day return window. If you’re not satisfied with your fan, you may return it unused and in its original packaging. Please visit our [Delivery & Return Policy] page for more details.

5. How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and link to monitor your shipment status in real time.

6. What if my fan arrives damaged or defective?

If you receive a damaged or malfunctioning product, please contact us within 7 days of delivery. We will arrange a replacement or refund promptly.

7. Are your fans energy efficient?

Yes. Our fans are designed with modern technology to minimize power consumption while maintaining optimal airflow, ensuring both comfort and energy savings.

8. Can I use your fans overnight while sleeping?

Absolutely. Our fans are equipped with quiet motor technology, making them ideal for nighttime use in bedrooms or quiet workspaces.

9. How can I contact customer support?

You can reach us via email at [email protected] or call us directly at (501) 248-8455. We’re available Monday to Friday, 9:00 AM – 6:00 PM (CST).