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Return to shopDelivery & Return
Fast, Reliable Shipping – Wherever You Are
At SMARTLENS INNOVATE BLUE LLC, we understand how important timely delivery is when it comes to your comfort. That’s why we’ve partnered with trusted logistics carriers to ensure every fan reaches your home or office quickly, safely, and on time.
Processing Time: Orders are processed within 1–3 business days.
Delivery Time: Standard shipping takes 3–7 business days, while expedited options are also available during checkout.
Tracking Provided: Once your order ships, you’ll receive a tracking number to monitor your package in real time.
Shipping Coverage: We currently ship nationwide, with plans to expand globally.
Whether you’re ordering a table fan for your desk or a floor fan for your living room, we’ll make sure it gets to you smoothly.
Hassle-Free Returns – Your Satisfaction, Guaranteed
We stand behind the quality of our products. If for any reason you’re not fully satisfied with your purchase, we’ve made the return process as simple as possible.
Return Window: You may return your item within 30 days of delivery.
Condition: Returned products must be unused, in original packaging, and in resellable condition.
Return Shipping: In the case of defective or incorrect items, we’ll cover the return shipping. Otherwise, return shipping is the customer’s responsibility.
Refunds: Refunds will be issued to your original payment method within 5–7 business days of receiving the returned item.
Damaged or Defective Products? We’ve Got You Covered
If your fan arrives damaged or malfunctions during use, contact us within 7 days of delivery with a description and photos. We’ll arrange for a free replacement or full refund, no hassle involved.
Need Help? Our Team Is Ready
Have questions about delivery, returns, or product availability? Reach out to our customer support team anytime at [email protected] or call (501) 248-8455.
We’re here to make sure your shopping experience is as cool and smooth as the fans we deliver.